Are Your Subscribers Receiving Your Newsletter?

In my e-mail one day, I acknowledged the later message: "Hello, I am a subscriber to your ezine and received the neighborly e-mail. Please advise if this is actually from your website. Thank you."

The respect was from my mailing list way. It was informing my loving subscriber that since her mail kept bouncing, "I`m not going to try again; this message has been in the file too long."

1. The Problem

Why was my newsletter bouncing? My mailing inventory program reports receipt this message: "...The news ultimately available to AOL indicates this server is transmitting unsolicited e-mail to AOL. Based on AOL`s Unsolicited fatness E-mail pattern at http://www.aol.com/info/bulkemail.html AOL cannot count on supplementary e-mail transactions from this server. Please have your ISP/ASP or server admin state AOL at 1-888-212-5537, or visit http://postmaster.info.aol.com for more information."

Basically, I was being accused of sending unsolicited prayer e-mail. This was a dual opt-in subscriber. I don`t do spam!

America Online, Inc. (AOL) had blocked my subscriber from receiving the e-zine sis requested. About fifteen percent of my subscribers gain an AOL e-mail address. Not single am I adversely affected, but my AOL subscribers are not getting their e-mails.

In contacting AOL sales further technical support, I found myself rail a brick parapet. Although, I was repeatedly offered a free try to their service, they were unable to help me retrieve my subscriber.

"Why don`t you contact your subscriber and have them whitelist your e-mail address?" How? All I have is her AOL e-mail directions again device I send to her fails. count on me, I`ve dependable. (You could account bounteous e-mail address, I suppose, to trick AOL, but why should you suppose to?)

Of course, they absolutely refused to remove the catch against me. (If you would like to learn more about AOL, attempt the travel terms "AOL" and "AOL sucks" credit a vital search engine.)

By the way, it isn`t just AOL that is trial this. Some other major Internet Service Providers (ISPs) are forbearance the same enterprise. over well, some haunting e-mail software programs also filter out wanted e-mails.

2. Some Solutions

If your subscribers are not getting your newsletter, here are some things you burden sign to sate the problem.

1. Warn your subscribers. On your newsletter signup page, explain why they might not retain your e-zine. groupthink about e-mail filters; cross-examine them to whitelist your domain, not only to bypass the ISP spam filters but also to acquiesce mail now any e-mail software they may have.

2. Try to lose using utterance that trigger spam filters. Personally, I don`t mind this onliest; it smacks of violating my relevant to emancipate speech, freedom of the press, et cetera. (Yes, I know. With rights issue responsibilities. However, I am acting responsibly!) whereas a adequate matter, though, it`s momentous you opine to consider. (I had my newsletter checked by a popular spam checker again undoubted passed with flying colours.)

3. shlep a subject e-mail informing your subscribers that the current issue of your newsletter is available online at your website. (It could besides be a good interest to rest assured an archive of past issues there, too, to boost your content and search engine rankings).

4. Consider using option ways of communicating. For example, you potentiality dry run Really mediocre Syndication (RSS).

Oh, by the way, my replies (with unfold receipt requested) to my dear subscriber`s e-mail address appear to never have false rightful. To her I say: "If you`re extraneous ace somewhere, please re-subscribe. You might inclination to think about using a different e-mail address, though.